Parts Sales Specialist

MHC Kenworth•McDonough, GA

About The Position

Murphy-Hoffman Company, LLC (MHC), North America’s largest Kenworth truck dealership and leasing group, is hiring a Parts Sales Specialist. The role assists customers and technicians in securing needed parts and supplies, seeks and solicits parts sales, and is accountable for achieving monthly sales and gross profit forecasts. The position is designated safety-sensitive.

Requirements

One year of automotive parts-related work experience.
Excellent customer service skills.
Excellent verbal and written communication skills.
Ability to handle multiple tasks and requests in a timely manner.

Responsibilities

Work with customers, outside salespersons, and technicians to fulfill parts requirements under general supervision.
Prepare invoices for over-the-counter sales and bill parts to repair orders issued to the shops.
Assist with maintaining stock levels, receiving and shipping parts, and issuing local purchase orders.
Maintain favorable customer relationships by addressing needs and issues promptly and escalating issues to a supervisor when needed.
Keep the customer parts area and parts warehouse neat and clean.
Enter lost sales into the inventory system to support proper inventory items and levels.
Follow safe work practices and procedures, use safety equipment when required, respond to safety suggestions, and seek assistance when necessary.
Ensure proper safety, care, and maintenance of company vehicles and equipment, and promptly report damage to company equipment or property to a supervisor.
Assist with inventory management activities as directed by a supervisor.
Perform other duties as assigned by a supervisor.