Parts Sales Representative - Front Counter

Allegiance Truck Centers • Linden, NJ

13d

About The Position

The Parts Sales Representative handles parts requests through telephone, email, and in-person interactions. The role serves internal and external customers by locating parts, advising on related parts, tracking backorders, maintaining inventory control practices, and coordinating parts availability and pricing with the Parts Manager and Service Department. The representative also helps provide solutions for customer needs and assists with other projects as needed.

Requirements

• High school diploma or GED.
• Two years of heavy truck/auto parts or shop experience.
• Customer service skills.
• Good written and verbal communication skills.

Nice To Haves

• Mechanical aptitude.

Responsibilities

• Handle parts order requests via telephone, email, or in person.
• Use manufacturer and vendor catalogs to locate parts for internal and external customers.
• Advise customers on related parts.
• Follow up on backordered parts and contact customers with status updates.
• Ensure inventory control practices are followed.
• Communicate with the Parts Manager about inventory issues.
• Communicate with the Service Department regarding parts availability and pricing.
• Provide solutions for customer needs.
• Assist with other projects as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED