Parts Sales Counterperson 1

Papé Jobs•Shasta Lake, CA

1d•Onsite

About The Position

Ditch Witch West, a premier capital equipment dealer in the West, is looking for a motivated and customer-oriented Parts Sales Counterperson I to join their team. This role is crucial in ensuring customers receive the right parts when they need them most, whether in person or over the phone. The Parts Sales Counterperson I will actively engage with customers, identify their needs, and provide recommendations using product literature, specialized software, and their growing knowledge of parts and equipment. This role also involves supporting the branch with parts and equipment deliveries and building trust with clients through excellent customer service, attention to detail, and a commitment to finding the best solutions.

Requirements

Verifiable parts counter experience or applicable mechanical/service experience.
Basic knowledge of parts inventory.
Self-motivation and assertive drive.
Ability to perform at a high level in a fast-paced and team-oriented environment.
Ability to communicate effectively with customers by telephone and in person to sell company parts and other services.
Driver’s license with a good driving record; experience pulling a trailer.
Above-average organizational skills.

Responsibilities

Actively engage with customers to identify their needs and provide recommendations.
Use product literature, specialized software systems, and knowledge of parts and equipment to offer timely and accurate solutions.
Translate technical details into actionable parts support.
Support the branch by assisting with parts and equipment deliveries as needed.
Build trust with clients and become a reliable partner.