Parts Sales Counterperson

Papé Group•Spokane, WA

9h•Onsite

About The Position

Pape’ Machinery, Inc. is seeking a motivated and customer-oriented Parts Sales Counterperson I to join their team. This role is ideal for individuals who enjoy working in a positive, high-energy environment and providing excellent customer experiences. Pape’ emphasizes investment in employee growth through robust training programs and continuous support, offering competitive compensation, exceptional benefits, and a strong work-life balance.

Requirements

Verifiable parts counter experience or applicable mechanical/service experience.
Basic knowledge of parts inventory.
Self-motivation and assertive drive.
Ability to perform at a high level in a fast-paced and team-oriented environment.
Ability to communicate effectively with customers by telephone and in person to sell company parts and other services.
Above-average organizational skills.

Responsibilities

Actively engage with customers to identify their needs and provide recommendations for parts.
Utilize product literature, specialized software systems, and knowledge of parts and equipment to offer timely and accurate solutions.
Translate technical details into actionable parts support to build trust and lasting relationships with clients.
Serve as the go-to parts expert for customers maintaining and repairing their equipment, both face-to-face and over the phone.