Parts Sales Associate

Steve Rayman Chevrolet•Smyrna, GA

About The Position

Steve Rayman Chevrolet is seeking a Parts Sales Associate to help customers and dealership staff find and purchase the correct automotive parts and accessories. The role combines customer service, sales, and operations, supporting walk-in, phone, and internal service customers while helping technicians stay productive and the dealership operate profitably. The associate provides accurate pricing, availability, and product information; recommends related products and promotions; processes orders and transactions; supports inventory management; and maintains an organized work area. Success means providing excellent service, protecting gross profit, reducing mistakes and returns, and taking ownership of the parts area.

Requirements

High school diploma or equivalent.
Strong communication and organizational skills.
Ability to work in a fast-paced environment.
Valid driver’s license and acceptable driving record.

Nice To Haves

Automotive parts experience preferred.
Dealership experience is a plus.
Knowledge of automotive systems and components preferred.

Responsibilities

Assist walk-in, phone, and internal service customers, including technicians and advisors, in selecting and purchasing the correct parts and accessories.
Provide accurate pricing, availability, and product information.
Recommend related parts, accessories, and current dealership promotions.
Deliver customer service with professionalism and urgency.
Pull and fill customer and technician orders accurately and efficiently.
Ensure parts are billed correctly on repair orders.
Process sales transactions, returns, exchanges, and warranty claims.
Work with service advisors and technicians to minimize downtime and maximize productivity.
Monitor inventory levels and communicate shortages to management.
Participate in inventory counts and stock checks.
Maintain accurate inventory records.
Keep the parts counter, warehouse, and showroom clean, organized, and ready for business.