Parts Runner

Penske Automotive Group•Warwick, RI

About The Position

The Parts Runner provides customer service and sales assistance in accordance with company policy, serving as the primary interface with retail and wholesale customers and service department employees to sell required parts and accessories. The role tracks and provides parts needed to complete vehicle service repairs and delivers requested parts throughout the dealership or via delivery vehicles. The Parts Runner documents repair parts charged to the correct repair orders and may perform spot inventory. The role requires following applicable regulations and safety procedures, including those related to hazardous waste disposal, emergency response, safe driving, and OSHA Right-to-Know.

Requirements

  • High school diploma or equivalent and one year of related experience, or an equivalent combination of education and experience.
  • Valid driver's license.
  • Good customer service skills.
  • Computer proficiency.
  • Excellent oral and written communication skills, including the ability to communicate face-to-face, by phone, or through other means.
  • Ability to deliver requested parts throughout the dealership or using delivery vehicles.
  • Ability to understand and comply with applicable regulations affecting the parts department, including hazardous waste disposal, emergency response, safe driving, and OSHA Right-to-Know.
  • Ability to ensure proper safety equipment is used.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to process data and organize it for management analysis.
  • Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
  • Ability to understand and follow work rules, procedures, and detailed written or oral instructions.
  • Ability to use common sense in carrying out instructions.
  • Ability to work independently and complete assignments within given instructions, routines, and accepted practices.
  • Ability to interact well with others and contribute positively to department, dealership, and organizational morale.
  • Ability to stand for prolonged periods and regularly push, pull, climb, stoop, kneel, reach, grasp, walk, hear, talk, and perform repetitive motions.
  • Ability to meet the physical demands of medium/heavy work, including lifting over 50 pounds with an assistance device and frequent lifting or carrying of objects weighing up to or over 35 pounds, with an assistance device available as needed.

Nice To Haves

  • High school diploma or equivalent and one year of related experience, or an equivalent combination of education and experience.

Responsibilities

  • Provide customer service and sales assistance in accordance with company policy.
  • Serve as the primary interface with retail and wholesale customers and service department employees regarding required parts and accessories.
  • Track and provide parts needed to complete vehicle service repairs.
  • Deliver requested parts to areas throughout the dealership or via delivery vehicles.
  • Use a computer to document that repair parts are charged to the correct repair orders on a daily basis.
  • Perform spot inventory when required.
  • Follow applicable federal, state, and local regulations and safety requirements.

Benefits

  • Medical, dental, and vision health care options.
  • 401(k) savings and retirement plan with company match.
  • Training, resources, and opportunities for career growth and advancement.
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