Parts Manager

GREENMARK EQUIPMENT LLC • Tyrone Township, MI

18d

About The Position

GreenMark Equipment is the premier John Deere dealership in Southwestern Michigan and Northern Indiana, with 17 locations. The company provides equipment sales, service, and support to farmers, commercial businesses, large property owners, and homeowners.

The Parts Manager manages dealership parts operations to provide a high level of internal and external customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control. The role optimizes parts department processes and attracts, retains, and engages department personnel. The position is located in Kent City, Michigan.

Requirements

• At least 3 years of experience in Parts Department operations.
• Experience leading others.
• Basic understanding of financial principles related to Parts Department operations.
• Ability to analyze and interpret internal reports.
• Ability to work extended hours and weekends.
• Excellent customer service skills.
• High school diploma or equivalent experience.

Nice To Haves

• Agricultural knowledge.

Responsibilities

• Develop, communicate, enforce, and monitor effective Parts Department processes to ensure internal and external customer satisfaction.
• Promote and merchandise parts and accessories in conjunction with other store locations.
• Maintain an accurate and effective parts inventory control system, including perpetual and/or annual physical inventory and proper counter procedures.
• Submit parts warranty and return claims within required time frames to receive maximum credit.
• Maximize use of order discount programs to achieve management stock order goals.
• Manage recruiting, staffing, and employee development activities for employees reporting to this position.
• Provide excellent customer service to service department, counter, and phone customers.

Benefits

• Excellent health benefit package beginning on the first day.
• Paid holidays.
• Paid time off.
• 401(k) with company match.
• Company-provided uniforms.
• Efficiency and team bonuses.
• Training and growth opportunities, including online, in-person, and John Deere training-facility training.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED