Parts Manager

The Larson Group (TLG Peterbilt)•Greensboro, NC

About The Position

The Larson Group Peterbilt is seeking an experienced Parts Manager to supervise the day-to-day operations of the Parts Department. This safety-sensitive position oversees department employees and operations, develops staff, sets budgets and goals, and supports sales, customer relationships, inventory, warranty processes, and compliance with ISO standards and procedures.

Requirements

  • High school diploma.
  • Experience in a related field is required.
  • Must be sales- and customer-service-driven.

Nice To Haves

  • College degree preferred, but not required.

Responsibilities

  • Supervise and hold all Parts Department employees accountable.
  • Train and develop Parts Department employees, keeping training at 90% or above.
  • Set budgets and goals for the Parts Department.
  • Start and follow through on plans and programs to meet company goals and objectives.
  • Coordinate outside sales, including at least bi-weekly meetings with Outside Sales and customer calls.
  • Organize plans to maintain the existing customer base and develop plans to obtain new customers.
  • Merchandise parts inventory to meet sales and profit objectives.
  • Develop new advertising media and ensure advertising methods are relevant and up to date.
  • Coordinate with other Department Managers.
  • Maintain accurate records or information (the specific item is not identified in the posting).
  • Administer cores and core returns or processes (the posting is incomplete).
  • Assist the Warranty Administrator with warranty claims and returns.
  • Review the previous day's operations for accuracy and efficiency.
  • Maintain ISO standards and procedures.

Benefits

  • Paid time off.
  • Paid holidays.
  • Medical, dental, and basic life coverage.
  • 401(k) with employer contribution.
  • Bi-weekly pay schedule.
  • Opportunity for advancement and career development.
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