Parts Manager

M&K Truck Centers•Gary, IN

3d•$80,000 - $110,000•Onsite

About The Position

M&K Truck Centers is one of the largest regional dealers of commercial trucks and truck parts in the Midwest. With multiple dealership locations and a robust, high-volume parts network, we pride ourselves on offering an extensive inventory of truck and trailer parts to support our customers’ uptime and success. Our commitment to operational excellence and customer service is what drives our continued growth. We are seeking an experienced and motivated Parts Manager to oversee the daily operations of our parts department. The successful candidate will be responsible for leading and managing personnel in the receiving and distribution of truck parts and supplies. The Parts Manager will ensure the department meets its annual and quarterly sales and profit goals through effective purchasing procedures and inventory control. This role requires strong leadership skills, a focus on customer satisfaction, and a commitment to safety and efficiency. Experience with large tractor-trailer parts, and Mack and Volvo parts experience is highly preferred.

Requirements

Proven experience in parts management or a related field, preferably within the automotive or truck industry.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Solid knowledge of inventory control and purchasing procedures.
Ability to manage multiple tasks in a fast-paced environment.
A strong focus on safety and compliance.
Ability to lift up to 50 lbs.

Nice To Haves

Experience with large tractor-trailer parts and Mack and Volvo parts is a plus.

Responsibilities

Lead the parts department to achieve sales and profit goals through effective inventory management and purchasing practices.
Provide technical assistance, coaching, and training to parts department staff to meet departmental objectives.
Conduct performance reviews and address employee discipline when necessary.
Manage the hiring process and develop a strong, capable parts department team.
Ensure the special orders policy is functioning properly.
Monitor parts returns to prevent obsolescence and loss of inventory.
Enforce safety protocols, including forklift training and operation, and processing of GHS sheets for all products.
Ensure proper security systems are in place and adhered to by department employees.
Verify and approve department payroll records before submission to the payroll department.
Maintain a high standard of customer service, including handling customer complaints and issues effectively.