PARTS MANAGER
Carter Machinery•Mechanicsville, VA
•$89,000 - $115,000
About The Position
The Parts Manager oversees the daily operations of the parts team, including the Parts Counter, warehouse, and shipping and receiving functions. The role manages inventory to minimize loss and maximize revenue, evaluates Parts-related services and contracts, manages customer and vendor relationships, and ensures customer satisfaction. The Parts Manager works to promote a positive customer experience and uphold Carter Machinery’s Core Values of Integrity, Commitment, Excellence, and Teamwork by embracing The Carter Way.
Requirements
- High mechanical aptitude and a thorough understanding of equipment parts and components.
- Ability to manage a large-scale operation.
- Ability to work in a fast-paced environment and coordinate multiple competing tasks and demands.
- Ability to prioritize and delegate tasks when appropriate.
- Strong interpersonal and critical-thinking skills.
- Strong oral and written communication skills.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interact positively with a supervisor and understand parts-related problems and concerns.
- Ability to work independently, stay organized, interact with coworkers, and train new coworkers.
- Strong PC skills and ability to self-develop and adapt to changing technology.
- Ability to work shifts as needed, including days, nights, and/or weekends, to meet customer needs.
- Ability to work as an integral part of a team.
- Previous operations management experience in Parts Operations.
- Proven leadership experience.
Nice To Haves
- Background in heavy equipment or automotive parts or service.
Responsibilities
- Manage the daily operations of the Parts Counter, warehouse, and shipping and receiving functions.
- Manage inventory to minimize loss and maximize revenue.
- Evaluate services and contracts related to Parts.
- Manage customer and vendor relationships and ensure customer satisfaction.
- Coordinate competing tasks and demands, prioritize work, and delegate tasks when appropriate.
- Interact with supervisors and coworkers, understand parts-related problems and concerns, and train new coworkers.
- Promote a positive customer experience.
- Uphold the Core Values of Integrity, Commitment, Excellence, and Teamwork by embracing The Carter Way.
Benefits
- Health, dental, and vision insurance
- Paid time off
- 401(k) with a $0.75 to $1.25 match up to 6%
- Life and disability insurance
- In-house training instructors and programs
- Tuition reimbursement
- Employee referral bonus program
- Tool allowances and tool loans
- Discounts on cellular phone service, computers, and vehicles
- Opportunities for overtime
- Shift differential, if applicable
- Performance-based incentive programs may be included in the compensation package
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
