Parts Manager

H O PENN MACHINERY • Bronx, NY

1d

About The Position

H.O. Penn Machinery is hiring a Parts Manager to lead its Bronx, New York Parts Department. The manager takes ownership of department performance, develops a strong team, and helps deliver the parts and service customers depend on. The role focuses on sales growth and profitability, responsive customer service, inventory accuracy and availability, operational efficiency, and continuous improvement. It also involves forecasting, budgeting, resource planning, and fostering a culture of safety, accountability, teamwork, and customer service.

Requirements

• At least 5 years of experience in parts operations, inventory management, or a related field.
• Supervisory or management experience in a parts or service environment.
• Strong customer service and problem-solving skills.
• Experience with forecasting, planning, and budgeting.
• Proven ability to develop and lead employees.
• Strong attention to detail and inventory accuracy.
• Proficiency with Excel, Outlook, Word, and Teams.

Nice To Haves

• Heavy equipment industry experience is strongly preferred.

Responsibilities

• Lead the Parts Department and take ownership of its performance.
• Drive parts sales growth and profitability.
• Ensure fast, accurate service for internal and external customers.
• Maintain inventory accuracy and availability.
• Improve operational efficiency and support continuous improvement.
• Oversee forecasting, budgeting, and resource planning.
• Hire, coach, develop, and retain Parts Counter Advisors and Parts Handlers / Warehouse employees.
• Promote a department culture focused on safety, accountability, teamwork, and customer service.

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Company holidays
• Company-provided cell phone and laptop
• 20% bonus potential opportunity
• Competitive compensation package

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed