Parts Lead Supervisor

Carvana•Hoffman Estates, IL

4d•$23 - $30•Onsite

About The Position

The Parts Line Lead Supervisor is a front-line supervisor who directly manages and develops hourly associates at a Carvana Inspection Center to achieve production targets. The role oversees safe movement of vehicles through the center, inventory decisions, repairs, and quality standards while supporting employee development and performance. The supervisor partners with the Inspection Center General Manager and works to promote a positive, communicative team environment and prevent avoidable workplace injuries.

Requirements

High school diploma or GED equivalent.
Experience using computers.
Must be at least 18 years of age.
Demonstrated functional expertise in one or more areas of Carvana’s reconditioning process.
Demonstrated understanding of current reconditioning processes and lean principles.
Valid driver’s license and clean driving record, with no DUIs and no more than two moving violations in the last three years.
Ability to lift up to 60 pounds independently; most lifting is from knee to shoulder height, with additional lifting from various levels.
Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, and/or pull.
Ability to use required safety equipment, which may include a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments and equipment.
Ability to maintain high-volume, high-quality work in a fast-paced environment.
Ability to delegate tasks effectively to team members.
Ability to interact and communicate effectively and professionally with others, both orally and in writing.
Ability to multitask and prioritize effectively.
Ability to resolve complex issues with guidance from others.
Ability to work overtime, weekends, and variable schedules as necessary.

Responsibilities

Manage the safe movement of cars into and out of the Inspection Center for repairs while meeting production and quality goals.
Meet or exceed inventory production goals on a daily, weekly, and monthly basis.
Oversee assigned team members’ day-to-day activities, assess strengths and weaknesses, and identify improvement opportunities.
Coach, develop, and manage the performance of team members; provide feedback and demonstrate desired skills.
Foster positive communication, team cohesion, and adherence to Carvana’s Values.
Communicate expectations, performance measures, and goals clearly to team members.
Prevent and resolve conflicts among team members.
Monitor and ensure adherence to systems, policies, procedures, and performance standards.
Review and approve identified mechanical and physical defects of incoming inventory.
Lead production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated repair costs and vehicle quality.
Train associates to apply Quality Control standards and complete repairs effectively and efficiently the first time, minimizing re-checks and delays.
Complete repairs effectively and efficiently the first time to minimize rework and production delays.
Work conscientiously to reduce the risk of injury from spills and other preventable hazardous conditions.
Effectively manage multiple associates, including their development and performance management.