Parts Counterperson - Volkswagen of Fallston

Sonic Automotive•Fallston, MD

11d•$50,000 - $100,000

About The Position

The Parts Counterperson plays a critical role in ensuring the service team has the parts and resources needed to deliver exceptional automotive repairs. The position supports technicians by identifying and sourcing parts, maintaining inventory, processing shipments, and coordinating with the service team and vendors. The role is full-time and requires Monday through Sunday availability. Compensation is listed as $50,000 to $100,000 yearly, based on performance and experience.

Requirements

At least 2 years of experience in an automotive dealership parts department.
Strong knowledge of automotive parts and systems.
Proficiency with parts lookup software and dealership management systems.
Detail-oriented, with excellent organizational and multitasking abilities.
Experience in a high-volume service department.
Authorization to work in the USA.
Valid driver's license and good driving record.
Ability to pass pre-employment testing, including background checks, an MVR check, a drug test, and a credit report.

Responsibilities

Accurately identify and source parts for service and repairs to assist technicians.
Maintain and organize parts department inventory to ensure availability and efficiency.
Process incoming shipments, verify their accuracy, and stock parts in designated locations.
Collaborate with the service team to prioritize urgent part requests and minimize downtime.
Monitor inventory levels and coordinate reordering to prevent shortages.
Provide excellent customer service to internal team members and external vendors.
Maintain accurate records of parts transactions, receipts, and adjustments.
Ensure compliance with dealership policies and safety protocols.