Parts Counterperson - Volkswagen of Fallston

Sonic Automotive•Fallston, MD

10d

About The Position

The Parts Counterperson supports the service team by identifying and sourcing parts for automotive repairs, managing inventory, and helping ensure repairs are completed efficiently. The role includes processing shipments, coordinating reorders, maintaining accurate transaction records, and providing customer service to internal team members and external vendors. The position is full-time and requires availability Monday through Sunday.

Requirements

At least 2 years of experience in an automotive dealership parts department.
Strong knowledge of automotive parts and systems.
Proficiency with parts lookup software and dealership management systems.
Attention to detail and strong organizational and multitasking abilities.
Authorization to work in the United States.
Valid driver's license and good driving record.
Ability to pass pre-employment screening, including background checks, MVR, drug test, and credit report.

Nice To Haves

Experience in a high-volume service department.

Responsibilities

Accurately identify and source parts for service technicians and repairs.
Maintain and organize parts inventory to support availability and efficiency.
Process incoming shipments, verify their accuracy, and stock parts in designated locations.
Coordinate with the service team on urgent part requests to minimize downtime.
Monitor inventory levels and coordinate reordering to prevent shortages.
Provide customer service to internal team members and external vendors.
Maintain accurate records of parts transactions, receipts, and adjustments.
Follow dealership policies and safety protocols.