Parts Counterperson

Westfield Ford•Countryside, IL

About The Position

The Parts Counterperson is responsible for customer service and retail sales at an auto parts store. The role includes selling parts and taking inventory of stock in storage and, when necessary, on shelves. Working at a Ford dealership, the Parts Counterperson contributes to a brand that values service to customers, colleagues, and the broader community.

Requirements

At least 1 year of experience in a service department.
Knowledge of automobiles.
Ability to identify problems quickly.
Effective analytical and communication skills.
Strong reading, computer, and mathematics skills.
Basic computer skills.
Ability to learn new technology and repair and service procedures and specifications.
Ability to lift 50 pounds and work on your feet for extended periods.
Ability to work in a fast-paced environment.
Positive, friendly attitude.
High school diploma or equivalent.
Strong organizational and time-management skills.
Detail-oriented, with a professional appearance and strong work ethic.

Nice To Haves

Previous experience at a Ford dealership.
Experience with auto parts sales.

Responsibilities

Oversee the parts sales process from start to finish.
Work with the parts manager to locate parts that are not in stock.
Complete special-order part requests for customers.
Communicate parts status to customers.
Communicate with staff and customers in a friendly and professional manner.
Follow company safety policies and procedures.
Understand and follow federal, state, and local regulations applicable to the industry.
Sell parts and take inventory of stock in storage and, when necessary, on shelves.