Parts Counterperson

Biondi Motor Co•Monroeville, PA

About The Position

The Parts Counter Person is responsible for customer service and retail sales in the parts department of a Lincoln/Ford dealership. The role includes selling parts, taking inventory, answering phones, and managing customer parts requests. The position works with the parts manager and dealership staff to locate parts, process special orders, and communicate parts status to customers. The dealership describes itself as part of the Ford brand and emphasizes service to customers, colleagues, and the broader community. It is an equal opportunity employer committed to diversity and inclusion and prohibits discrimination and harassment based on protected characteristics under applicable laws.

Requirements

At least 1 year of experience in a service department.
Knowledge of automobiles.
Ability to identify problems quickly.
Effective analytical and communication skills.
Strong reading, computer, and mathematics skills.
Ability to learn new technology and repair and service procedures and specifications.
Ability to lift 50 pounds and work on your feet for extended periods.
Ability to work in a fast-paced environment.
Basic computer skills.
Positive, friendly attitude.
High school diploma or equivalent.
Strong organizational and time-management skills.
Detail-oriented, with a professional appearance and strong work ethic.

Nice To Haves

Previous experience at a Ford dealership.
Experience with auto parts sales.

Responsibilities

Oversee the parts sales process from start to finish.
Work with the parts manager to locate parts that are not in stock.
Complete special-order part requests for customers.
Communicate parts status to customers.
Communicate with staff and customers in a friendly and professional manner.
Follow all company safety policies and procedures.
Understand and follow federal, state, and local regulations applicable to the industry.
Take inventory and answer phones.