Parts Counterperson

Lexus of Wayzata • Wayzata, MN

9d • $50,000 - $70,000

About The Position

The Ed Napleton Automotive Group is hiring an Automotive Parts Counter Associate at Lexus of Wayzata. The role serves as a liaison for internal and external customers, promoting the sale of parts, labor, and accessories in a fast-paced automotive dealership environment. The position requires at least three years of experience with CDK. The company operates more than 50 dealerships across seven states, represents over 25 vehicle brands, and has more than 3,500 employees.

Requirements

• At least three years of experience with CDK; required for consideration.
• Automotive knowledge.
• Excellent customer service skills.
• Valid driver's license.
• Must be at least 18 years old to comply with the company driving policy.

Nice To Haves

• Three years of automotive parts experience is preferred.

Responsibilities

• Greet customers, determine their needs, and provide excellent customer service and satisfaction.
• Establish a method of payment.
• Handle telephone inquiries regarding parts purchases.
• Distribute parts to service technicians.
• Accept warranty parts and cores for return, and return warranty parts to the factory using the required marking and tagging procedures.
• Process relevant documents and associated parts.
• Identify related parts needed for repair jobs.
• Advise customers or Service Consultants about parts stocking status.
• Maintain security of the Parts Department, including parts and paperwork.
• Write purchase orders for parts and outside-supplier sublet work, and obtain management approval.
• Use the computer system accurately to post sales and track lost sales.
• Provide the Parts Manager with information for special orders, emergency purchases, and lost sales.
• Maintain parts in their correct locations and bins.
• Keep the work and department areas clean, including helping remove garbage and boxes.
• Keep training and certifications up to date.
• Pull and stock parts inventory.
• Run bin spot checks as directed.
• Receive money and cash out customers.
• Maintain good communication between Parts associates and other departments.
• Report issues to the department manager.

Benefits

• Competitive compensation of $50,000–$70,000 per year, based on experience.
• Medical, dental, and vision insurance.
• 401(k) and additional benefits.
• Accrued vacation time.
• Employee vehicle purchase plans.
• Discounts on products and services.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed