Parts Counterperson- Greenville Nissan

Sonic Automotive•Greenville, TX

About The Position

Greenville Nissan, a Sonic Automotive family dealership, is hiring a full-time Parts Counterperson. The role assists retail customers and dealership staff with selecting and obtaining automotive parts, processes sales and orders, maintains inventory and counter areas, and provides professional customer service. The annual income range is $55,000–$70,000. The schedule is five days per week with two days off, and weekend availability is required.

Requirements

High school diploma or equivalent.
One year of experience in an automotive parts department.
One year of sales experience.
Ability to read and comprehend instructions and communicate effectively with customers.
Strong customer service skills and a professional demeanor.
Valid driver’s license and ability to pass a background check, motor vehicle record review, drug screening, and credit report verification.
Authorization to work in the USA.
Willingness to comply with all company safety policies.

Responsibilities

Assist walk-in customers and respond to phone inquiries to identify required parts, suggest companion requirements, offer specials, and present the full product line.
Pull purchases from stock, determine product availability, and submit emergency orders as requested.
Process orders for daily shipment, delivery, or pickup, and manage will-call and back-order files weekly.
Help service technicians select parts for repairs and coordinate parts orders and receipt notifications with the Shop Foreman.
Process sales transactions, verify documentation, issue credits for returns, and record customer information for tax-exempt and charge-account sales.
Keep counter areas clean and organized, replenish assigned inventory daily, and stay current on new products and updates.
Operate company and customer vehicles for delivery purposes, provided the employee is legally and technically able to drive and is insurable by the company’s insurance carrier.
Follow company safety policies and procedures, promptly report accidents to a manager or supervisor, and provide professional, efficient service to customers and dealership departments.