Parts Counter/Warehouse Specialists, Ag

Altorfer•West Branch, IA

About The Position

Parts Counter/Warehouse Specialists primarily take parts orders by phone and assist walk-in customers. They identify parts using equipment parts books and online resources, and load and unload freight. The role may include other related duties as requested or assigned. The position works partly in an office and partly in a warehouse. It involves frequent sitting, telephone and computer use, walking, bending, and lifting up to 75 pounds. The warehouse may have moderate-to-high noise levels, while the office typically has low-to-moderate noise. Occasional local travel may be required, and schedules and hours may vary as needed, including Saturday rotations and extended evening hours during peak seasons.

Requirements

Previous experience in parts, inventory, and farm equipment is required.
Basic knowledge of core parts operations and knowledge of sprayers, combines, and tractors are required.
Must be a self-starter able to work with minimal supervision.
Ability to operate a standard forklift and manual pallet jack safely and promptly.
Ability to lift up to 75 pounds and climb ladders and stairs daily.
Computer skills, especially with UPS Worldship, Microsoft Excel, and Outlook.
Excellent communication skills, including the ability to write professional business letters and email.
Strong attention to detail and previous industrial customer service experience.
Ability to perform general math calculations involving money, weight, volume, and distance.
High school diploma or equivalent required.
Must be able to work a Saturday rotation and extended evening hours during peak seasons.
Valid driver's license with a clean driving record: no more than two minor violations in the past three years and no major violations in the past five years. A motor vehicle report will be performed on the final candidate.
Ability to meet the physical demands of the role, with reasonable accommodations available for individuals with disabilities.

Responsibilities

Take parts orders over the phone and serve walk-in customers.
Look up part numbers in equipment parts books or online resources.
Load and unload freight using a forklift.
Perform other related duties as requested or assigned.
Work a Saturday rotation and extended evening hours during peak seasons, as needed.