Parts Counter Sales Representative

Truck Centers, Inc. • St. Louis, MO

14d • $21 - $31

About The Position

Truck Centers, Inc. is seeking a customer-focused Parts Counter Sales Representative to help customers find commercial vehicle and equipment parts in person and over the phone. The role involves working in a lively, fast-paced environment and using company resources to identify parts, technical information, and inventory. The available schedule is Tuesday through Saturday, 8:30 a.m. to 5:00 p.m., with a shift differential for Saturday work.

Requirements

• High school diploma or GED.
• Thorough knowledge of basic computer operations and inventory control systems.
• Demonstrated customer service and communication skills.
• Strong organizational skills, with the ability to prioritize multiple projects and maintain attention to detail and a solution-focused outlook.
• Must pass a pre-employment background check and drug screen.
• Ability to lift or move up to 80 pounds unassisted.

Nice To Haves

• At least 2 years of parts sales experience is highly preferable.

Responsibilities

• Assist customers with parts sales over the counter and by phone.
• Look up parts and technical information, check inventory, and locate stock within the TCI network.
• Complete sales transactions accurately and promptly in accordance with company policies, including verifying signatures, credit cards, and customer identity.
• Schedule orders for shipment, delivery, or customer pick-up and process them promptly.
• Issue credits for returned parts after verifying purchase details against original invoices or reference numbers.
• Follow up with customers on order status, provide estimates, and make routine sales calls to maintain customer relationships.
• Enter part numbers accurately to determine costs on repair orders.

Benefits

• Pay range of $20.50–$30.76 per hour, with incentive eligibility.
• Saturday shift differential.
• 401(k) with company match.
• Health insurance with two plan options.
• Vision insurance.
• Dental insurance.
• Paid time off, including paid volunteer time.
• Disability insurance.
• FSA and HSA options.
• Company-paid life and AD&D insurance.
• Maternity leave.
• Employee assistance program.
• Wellness program.
• Company-paid uniforms.
• Company-paid boot allowance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED