Parts Counter Rep

Baker Lowell GMC•Lowell, MI

3d•Onsite

About The Position

Betten Baker Lowell automotive campus is actively seeking a parts counter rep. to assist in both our GMC and CDJR parts departments. This individual will be assisting the parts managers at both locations with various tasks and duties. This person will need to be extremely flexible and be willing to fill in whenever necessary as the need arises. This person will need to have reliable transportation, as it will be required for them to move back and forth between the two campuses as needed (within 0.2 miles on each other).

Requirements

Have a High School Diploma or equivalent
Are able to work in a fast-paced work environment
Have strong organizational and time management skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Nice To Haves

Some dealership parts experience is preferred.
CDK experience will be very beneficial.
Have experience with auto parts

Responsibilities

Oversee the parts sales process from start to finish
Communicate with customer on parts status
Communicate with staff and customers in a friendly and professional manner.
Be able to read and understand the parts catalog when looking up parts.
Answers phone calls, providing price quotes and other information
Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
Provides high level service to internal and external customers.
Maintain a weekly bin checks to ensure accuracy of stock.
Orders out-of-stock parts or shop materials that need immediate attention.
Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
Make sure all internal requests for parts are billed on service repair order.
Receives payment from retail customers or obtains credit authorization.
Set up orders for daily shipment, delivery, or pick-up

Benefits

Medical and Dental
401K Plan
Paid vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Health and wellness
Flexible Work Schedule
Discounts on products and services
State-of-the-art, brand new facility with cutting edge technology
Shop equipped with the newest technology and equipment
Uniforms provided
Work environment OSHA certified to current Air Quality Standards
Highly productive shop
Career advancement opportunities, promote from within
ASE and state inspection certification reimbursement and all training expenses paid to further your career
Continued education, manufacturer hands on and web based training
Clean and professional work environment
Competitive wages