Parts Counter Person

D'Arcy Automobiles•Joliet, IL
•Onsite

About The Position

D’Arcy Automobiles is hiring a Parts Counter Person in Joliet, Illinois. The role supports the dealership’s parts department by issuing parts and accessories to service technicians, managing parts inventory, serving internal and external customers, and selling automotive parts through the service counter, retail, wholesale, and phone channels. The position calls for dependable attendance, strong customer service and communication, organization, attention to detail, and the ability to work effectively in a fast-paced dealership environment.

Requirements

  • At least 1 year of automotive parts counter experience.
  • Reliable, punctual, and dependable attendance.
  • Friendly personality with strong customer service and communication skills.
  • Ability to multitask in a fast-paced dealership environment.
  • Strong attention to detail and organizational skills.
  • Ability to lift up to 50 lbs.
  • Team player with a positive and professional attitude.

Responsibilities

  • Promptly issue parts and accessories to service technicians at the service parts counter.
  • Track and manage incoming and outgoing dealership parts.
  • Handle incoming phone calls professionally and efficiently.
  • Provide excellent customer service to internal and external customers.
  • Sell parts and accessories while working toward monthly sales goals.
  • Maintain organized files, reference materials, and parts counter documentation.
  • Identify, look up, and sell automotive parts to technicians, retail customers, wholesale accounts, and phone customers.
  • Perform inventory counts and monitor stock levels.
  • Maintain inventory accuracy through regular cycle counts.
  • Help keep the parts department organized and operating efficiently.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Paid time off (PTO)
  • Paid training
  • Employee discounts
  • Opportunities for career advancement
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