Parts Counter Advisor | Base + Commission - Tonkin Chrysler Jeep Dodge Ram Fiat

Ron Tonkin Chrysler Jeep Dodge Ram Fiat•Portland, OR
•$36,000 - $50,000•Onsite

About The Position

Ron Tonkin Chrysler Jeep Dodge Ram Fiat is seeking a Parts Counter Advisor to join its Parts Department. The role supports daily dealership operations and serves as a link between service technicians, retail customers, and wholesale clients by helping identify parts and accessories and ensuring parts needs are fulfilled accurately and on time.

Requirements

  • Previous automotive parts experience.
  • Strong customer service and communication skills.
  • Basic understanding of vehicle systems and components.
  • Ability to multitask and work in a fast-paced environment.
  • Must be 18 years or older.
  • Valid driver's license and clean driving record.
  • Must pass a criminal background check and pre-employment drug screen.

Nice To Haves

  • Dealership experience, especially with MOPAR parts.
  • Familiarity with parts inventory systems such as CDK or Reynolds & Reynolds.

Responsibilities

  • Provide exceptional customer service to retail customers and internal service department customers.
  • Advise customers and technicians on correct parts selection for various makes and models.
  • Maintain, organize, and track inventory using dealership systems.
  • Order and receive parts and supplies efficiently and accurately.
  • Facilitate and track the sale and delivery of parts.
  • Collaborate with the service and sales departments to ensure timely and accurate fulfillment of parts needs.

Benefits

  • Employer-subsidized medical and dental insurance with comprehensive coverage options.
  • Company-paid life insurance.
  • Employee Assistance Plan.
  • Text-based telehealth.
  • Voluntary short- and long-term disability, critical illness, accident, pet, and additional life insurance options.
  • 401(k) with company match.
  • Paid time off accruing from Day 1.
  • Exclusive employee pricing for employees and their families on parts, service, and vehicles.
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