Parts Coordinator

Boyd Group Services•Salem, OR

9d•$16 - $23

About The Position

The Parts Coordinator is responsible for providing an exceptional customer experience by proactively managing parts for each repair order. This includes ordering, receiving, storing, distributing, and returning parts, while verifying their accuracy and quality in time to meet the production schedule and vehicle needs. The role supports collision repair operations by coordinating with vendors and shop team members, tracking inventory and costs, and ensuring invoices and related records are handled accurately. Duties may change at any time, and other duties may be assigned.

Requirements

High school diploma or equivalent.
1–3+ years of experience working with automotive parts; auto body parts experience is a bonus.
Customer-service orientation and strong organizational ability to manage pressure, conflicting demands, and priorities; takes initiative in problem-solving situations.
I-CAR Registered and working toward Gold Class certification.
Communicate effectively, verbally and in writing.
Strong attention to detail and a high degree of accuracy.
Ability to manage a fast-paced environment and multitask under pressure.
Working knowledge of vehicle repair practices.
Working knowledge of Summit and Repair Centre management information systems.
Working knowledge of Mitchell and Audatex.
Familiarity with parts-sourcing platforms Car-part, Progi, APU, and LKQ B2B.
Solid problem-solving abilities.
Above-average computer proficiency and organizational skills.
Ability to succeed in a fast-paced work environment and work well with others to achieve common goals.
Frequently bend, crouch, reach, and handle tools; lift more than 50 pounds of materials.

Nice To Haves

Experience with auto body parts.

Responsibilities

Ensure consistent execution of the WOW (Wow Operating Way) plan.
Communicate customer requests and needs to appropriate team members.
Work with vendors to order and receive parts listed on repair orders; verify their quality, correctness, and quantity and identify the parts needed to complete shop repairs.
Distribute parts to the shop in a timely manner according to the production schedule.
Enter parts invoices into the recommended Management Information System (MIS).
Label and track parts by repair order number and store them with the vehicle and/or scheduled repairs.
Communicate Parts Price Changes (PPI) to required team members.
Order and receive supplemental parts in the MIS and monitor the performance of parts, materials, and sublet vendors.
Reconcile the parts vendor invoice history report daily.
Post and file or scan invoices and credit memos in a timely manner.
Verify vendor invoices include the correct negotiated discount to maintain proper profit margins.
Perform other duties as assigned.

Benefits

Annual paid time off (PTO) plans.
Two weeks of paid parental leave for full-time employees who work at least 30 hours per week.
Six paid holidays annually.
Medical, prescription drug, dental, and vision insurance effective on day one.
401(k) retirement plan with company match.
Employer-paid short-term disability and life insurance.
Additional voluntary life insurance.
Continuing education opportunities.
Free prescription or non-prescription safety glasses annually.
Annual voluntary uniform stipend.
Voluntary daily pay option.
May be eligible for bonuses tied to individual or business initiatives.