Parts Back Counter Assistant- Greensboro, NC

Velocity Vehicle Group • Greensboro, NC

1d

About The Position

The Parts Back Counter Assistant supports daily shop operations by pulling parts for repair orders, tracking work-in-process reports, and keeping order updates accurate. The role manages core returns, warranty parts, and vendor returns while assisting with emergency parts deliveries, inventory organization, and warehouse tasks. Working closely with technicians and internal customers, the assistant helps ensure parts are available when needed and that the department operates safely and efficiently.

Requirements

• Strong organizational skills and attention to detail.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Basic computer and inventory management skills.
• Ability to lift up to 50 pounds and perform physical warehouse duties.
• Valid driver's license with an acceptable driving record.

Nice To Haves

• High school diploma or equivalent preferred.
• Previous parts, warehouse, dealership, or inventory experience preferred.

Responsibilities

• Pull parts for back counter repair orders.
• Manage daily shop repair orders and work-in-process reports.
• Update notes and track order status in the system.
• Inspect and process returned cores for credit.
• Coordinate core returns for the department.
• Track and manage warranty parts and vendor returns.
• Make emergency parts deliveries to support shop operations.
• Assist with inventory organization and warehouse tasks.
• Maintain a clean and organized parts and warehouse area.
• Support technicians and internal customers with parts needs.
• Follow company safety and inventory procedures.

Benefits

• 401(k) with matching
• Medical, dental, and vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Employer-paid life insurance
• Paid vacation days
• Sick leave
• Employee discounts
• Company events
• Training programs
• Training and career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED