Parts and Services Coordinator

Sharp Services•Allentown, PA

About The Position

The Parts and Services Coordinator coordinates outside service contractors for customer-owned equipment, including recurring preventive maintenance and other maintenance activities. The role organizes spare-parts inventory for onsite industrial equipment, manages replenishment, and supports ongoing development of inventory processes and equipment parts lists. Replenishment work includes interfacing with customers and equipment OEMs and managing and reporting budgets for each equipment asset. The position also manages customer parts and maintenance budgets, coordinates preventive and emergency service activities, and oversees maintenance documentation through a digital system. It provides technical and part-specific support to Mechanics and Electricians during operations and troubleshooting. The coordinator works with minimal supervision in a fast-paced production environment. The employee frequently stands, sits, and talks or hears; occasionally walks, reaches, climbs or balances, and stoops, kneels, crouches, or crawls; and may occasionally lift or move up to 35 pounds. The work environment frequently includes exposure to moving mechanical parts, and noise is usually moderate.

Requirements

  • Five years of related experience and/or training, or an equivalent combination of education and experience.
  • Fluency in Microsoft Office, including Excel.
  • Ability to work with minimal supervision and be self-motivated.
  • Ability to be persuasive and flexible in a fast-paced production environment.
  • Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.
  • Ability to occasionally lift or move up to 35 pounds.
  • Required vision abilities include close, distance, color, peripheral, and depth vision, and the ability to adjust focus.

Nice To Haves

  • Experience in inventory management.

Responsibilities

  • Assist in developing and continually evolving the spare-parts inventory management system.
  • Manage inventory levels according to part usage needs.
  • Reorder and replenish parts when inventory reaches reorder points; interface with equipment OEMs and aftermarket service coordinators.
  • Manage customer parts and maintenance budgets and provide parts-order summaries to internal and external finance groups for billing.
  • Coordinate with outside service coordinators to schedule recurring preventive and emergency maintenance activities.
  • Oversee preventive and on-demand maintenance activities through the digital maintenance documentation system.
  • Provide technical and part-specific support to Mechanics and Electricians during operations and troubleshooting.
  • Perform other duties as assigned.
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