Parts and Services Coordinator

Sharp Packaging Services•Allentown, PA

About The Position

The Parts and Services Coordinator manages spare parts inventory and coordinates outside service contractors for customer-owned equipment. The role includes recurring preventative maintenance and other maintenance activities, developing and maintaining inventory audit and parts-list processes, and managing replenishment. The coordinator interfaces with customers and equipment OEMs, manages budgets for parts and maintenance by equipment asset, and prepares reporting and summaries for billing. This position supports the ongoing development of the spare parts inventory management system and oversees preventative and on-demand maintenance activities through a digital maintenance documentation system. It requires self-motivation, minimal supervision, and flexibility in a fast-paced production environment. There are no supervisory responsibilities, but the coordinator provides technical and part-specific support to mechanics and electricians during operations and troubleshooting.

Requirements

  • Five years of related experience and/or training, or an equivalent combination of education and experience.
  • Fluency in Microsoft Office, including Excel.
  • Ability to work with minimal supervision and demonstrate self-motivation.
  • Ability to be a self-starter, persuasive, and flexible in a fast-paced production environment.

Nice To Haves

  • Experience in inventory management.

Responsibilities

  • Assist in developing and continually evolving the spare parts inventory management system.
  • Manage inventory levels according to parts usage needs.
  • Reorder and replenish parts when inventory reaches reorder points.
  • Interface with equipment OEMs and aftermarket service coordinators.
  • Manage customer parts and maintenance budgets.
  • Provide parts order summaries to internal and external finance groups for billing.
  • Coordinate with outside service coordinators to schedule recurring preventative and emergency maintenance.
  • Oversee preventative and on-demand maintenance activities within the business unit through the digital maintenance documentation system.
  • Provide technical and part-specific support to mechanics and electricians during operations and ongoing troubleshooting.
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