Parts Advisor
Lithia & Driveway•Latham, NY
•$40,000 - $70,000•Onsite
About The Position
The Parts Advisor provides vehicle parts and merchandise to customers while delivering exceptional customer service. The role involves assisting customers, vendors, and the Service Team; ordering and organizing parts; maintaining inventory records; processing payments or credit authorization; and handling returns and warranties.
Requirements
- Previous dealership Parts Advisor experience is required.
- Understand basic automotive components and systems.
- Have an acceptable driving record and a valid driver's license in the state of residence.
- Be a high school graduate or equivalent.
- Be at least 18 years old.
Nice To Haves
- CDK experience preferred.
- Automotive dealership service experience is a plus.
- Automotive certifications are a plus.
Responsibilities
- Answer telephone calls and greet customers and vendors in a friendly and professional manner.
- Maintain a clean and professional appearance of the counter, work area, and stockroom.
- Coordinate with the Service Team to provide parts for vehicle repair and service.
- Order parts from suppliers based on Service Department and customer requests.
- Receive, unpack, and store parts in appropriate areas so they are readily available.
- Take inventory, maintain records of goods received, and keep perpetual inventory controls.
- Receive payment or obtain credit authorization.
- Process core returns, parts warranties, and parts returns as necessary.
Benefits
- Competitive pay.
- Medical, dental, and vision plans.
- Paid holidays and PTO.
- Short- and long-term disability.
- Paid life insurance.
- 401(k) retirement plan.
- Employee stock purchase plan.
- Lithia Learning Center.
- Vehicle purchase discounts.
- Wellness programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
