Parts Advisor

Lithia & Driveway•Maplewood, MN
•$18 - $22•Onsite

About The Position

Audi St. Paul is seeking a Parts Advisor with parts-related industry experience who understands parts, enjoys helping customers, and works well with a team. The dealership can provide training on the Audi product line. This on-site role provides vehicle parts and merchandise to customers while delivering exceptional customer service. The position reports to the Parts Manager and offers opportunities for training, career growth, and advancement. The schedule is Monday through Friday with alternating Saturdays. Pay is hourly, ranging from $18 to $22, plus a percentage of parts gross. This is a performance-driven position that may include short- and/or long-term incentives. Commission eligibility begins after a 30-day probationary period; actual compensation may vary based on skills, experience, job-related knowledge, and physical location. The employer requires a high school graduate or equivalent and applicants to be at least 18 years old. Audi St. Paul is a drug-free workplace and an equal opportunity employer. Reasonable accommodations may be made to enable individuals to perform essential functions.

Requirements

  • At least 1 year of previous parts advisor experience.
  • At least 1 year of previous Microsoft Office experience.
  • Understand basic automotive components and systems.
  • Acceptable driving record and a valid driver's license in the state of residence.
  • High school graduate or equivalent.
  • At least 18 years old.

Nice To Haves

  • Automotive certifications or school education.
  • Experience in automotive parts, aftermarket sales, trucking, powersports, or another parts-related industry.

Responsibilities

  • Provide vehicle parts and merchandise to customers while delivering exceptional customer service.
  • Answer telephone calls and greet customers and vendors in a friendly, professional manner.
  • Maintain a clean appearance of the counter, work area, and stockroom.
  • Coordinate with the Service Team on parts for vehicle repair and service.
  • Order parts from suppliers based on Service Department and customer requests.
  • Receive, unpack, and store parts in appropriate storage areas so they are readily available.
  • Take inventory, maintain records of goods received, and keep perpetual inventory controls.
  • Receive payment or obtain credit authorization.
  • Process core returns, parts warranties, and parts returns as necessary.

Benefits

  • Medical, dental, and vision plans.
  • Paid holidays and PTO.
  • Short- and long-term disability.
  • Paid life insurance.
  • 401(k) retirement plan.
  • Employee stock purchase plan.
  • Lithia Learning Center.
  • Vehicle purchase discounts.
  • Wellness programs.
  • Competitive pay.
  • Short- and/or long-term incentives as part of total compensation.
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