Parts Advisor
About The Position
Avondale Nissan is seeking a Parts Advisor to help customers find the right vehicle parts, accessories, and products and to support the dealership’s service operations. The role provides customer service in person and over the phone, works with the Service Team and parts suppliers, and helps maintain accurate, organized inventory. Pay is $50,000–$60,000 annually, with earnings based on performance. The position requires open availability for a flexible schedule that may include evenings, weekends, and holidays. The dealership describes its workplace as a supportive, team-oriented environment that values employee growth, collaboration, and customer satisfaction. Applicants must be at least 18 years old and have a high school diploma or equivalent. The employer is a drug-free workplace and states that reasonable accommodations may be made to enable individuals to perform essential functions.
Requirements
- At least 6 months of previous parts advisor experience.
- Understanding of basic automotive components and systems.
- Automotive dealership service experience.
- Ability to deliver a memorable customer experience.
- Ability to use technology and inventory management systems effectively.
- Ability to build relationships that improve customer satisfaction and loyalty.
- Acceptable driving record and a valid driver’s license in the state of residence.
- High school graduate or equivalent.
- At least 18 years old.
Responsibilities
- Help customers identify and obtain appropriate vehicle parts, accessories, and products.
- Provide customer service in person and over the phone.
- Partner with the Service Team to ensure technicians have the parts needed for repairs.
- Source and order parts from suppliers for customers and the service department.
- Receive, organize, and stock incoming inventory.
- Maintain a clean, organized, and professional parts department.
- Keep accurate inventory records and help maintain inventory levels through counts and tracking.
- Process customer payments and assist with credit authorizations.
- Manage parts returns, warranty claims, and core returns.
- Contribute to a collaborative team environment focused on customer satisfaction.
Benefits
- Medical, dental, and vision plans
- Paid holidays and PTO
- Short- and long-term disability
- Paid life insurance
- 401(k) retirement plan
- Employee stock purchase plan
- Lithia Learning Center
- Vehicle purchase discounts
- Wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
