Parts Advisor
Charlie's Family of Dealerships•Augusta, ME
•$19 - $22
About The Position
We are seeking a motivated and detail-oriented Parts Advisor to serve as a key point of contact for customers and technicians seeking automotive parts and accessories. The role involves helping customers find compatible parts, managing inventory and orders, processing sales, and supporting customer satisfaction. This paid hourly position offers end-of-month bonus potential and an opportunity to grow in the automotive industry within a supportive team environment.
Requirements
- Extensive knowledge of automotive parts, accessories, vehicle systems, and automotive repair processes.
- Strong organizational skills and experience in inventory control, stocking, and order fulfillment.
- Excellent communication skills; ability to communicate in multiple languages is a plus.
- Proficiency in Microsoft Office applications, including Excel and Word.
- Ability to handle cashiering duties responsibly and maintain professional phone etiquette and client communication.
Nice To Haves
- Familiarity with CMMS and POS systems.
- Experience in retail sales management, negotiation, customer relationship building, and retail math.
- Mechanical troubleshooting skills and automotive diagnostics experience.
- Knowledge of automotive parts sales strategies, marketing techniques, and dealership operations.
- Bilingual or multilingual capabilities.
Responsibilities
- Help customers select automotive parts and accessories by advising on vehicle compatibility and usage.
- Manage inventory through stock control, ordering, fulfillment, and parts management systems such as CMMS.
- Process sales transactions using POS systems and responsibly handle cash and credit card payments.
- Build customer relationships through excellent service, communication, and personalized solutions.
- Collaborate with technicians and service advisors to fulfill orders for vehicle repairs and maintenance in a timely manner.
- Maintain accurate records of inventory movements, order statuses, and customer interactions using Microsoft Office tools and inventory management software.
- Support marketing efforts by promoting automotive parts and accessories to increase sales opportunities.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- End-of-month bonus potential
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
