Parts Advisor
About The Position
Audi Minneapolis is seeking a Parts Advisor to support customers and technicians with parts and merchandise needs. The role provides service in person and over the phone, maintains parts inventory, works with the Service Department, handles parts transactions and records, and processes payments and credit approvals. The position requires open availability to support business needs, with a listed schedule of Monday through Thursday, 11:30 a.m. to 8:00 p.m., Friday, 10:30 a.m. to 7:00 p.m., and rotating Saturdays. This is a performance-driven position with a stated total compensation range of $44,000–$75,000, including a base/hourly/draw offset and the ability to earn commission and bonuses based on performance. Actual pay may vary based on skills, experience, job-related knowledge, and physical location, with final compensation established during the interview process. The employer requires a high school graduate or equivalent and applicants to be at least 18 years old. Reasonable accommodations may be made to enable individuals to perform the essential functions. The workplace is drug-free, and the employer is committed to equal employment opportunity.
Requirements
- At least 2 years of automotive parts experience; dealership experience is required.
- Ability to assist technicians and customers with accurate parts identification and ordering.
- Strong understanding of inventory control, stocking, and parts catalog systems.
- Valid driver's license with an acceptable driving record.
- High school graduate or equivalent.
- At least 18 years old.
Nice To Haves
- OEM certifications or manufacturer experience.
Responsibilities
- Assist customers and technicians with parts and merchandise needs.
- Deliver a high-quality customer experience in person and over the phone.
- Maintain parts inventory so parts are stocked and available for technicians and customers.
- Coordinate with the Service Department to support vehicle service and customer satisfaction.
- Handle parts ordering, receiving, returns, and warranties.
- Apply inventory-control practices and maintain accurate records.
- Process payments and obtain credit approvals.
Benefits
- Medical, dental, and vision plans.
- Paid holidays and PTO.
- Short- and long-term disability.
- Paid life insurance.
- 401(k) retirement plan.
- Employee stock purchase plan.
- Lithia Learning Center.
- Vehicle purchase discounts.
- Wellness programs.
- Competitive pay.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
