Parts Advisor
Bud Clary Auto•Moses Lake, WA
•Onsite
About The Position
Bud Clary Auto Group is hiring a Parts Advisor for its Moses Lake CDJR location. The role provides expert guidance to customers about parts needs and partners with technicians and customers to source necessary parts and supplies. The Parts Advisor contributes to monthly sales goals, provides exceptional customer service, and supports smooth parts department operations. The schedule includes working Saturdays. Pay is $19–$24 per hour, depending on experience.
Responsibilities
- Assist retail and shop customers in selecting required parts in a friendly, professional, and efficient manner.
- Inform customers about companion part requirements and specials, and present the full product line.
- Answer phone calls and provide price quotes and other information.
- Review body shop estimates to confirm ordered parts are correct and pricing aligns with the estimate.
- Pull and fill orders from stock.
- Notify the parts manager about out-of-stock parts or shop materials requiring immediate attention.
- Notify the service advisor and customer when special-ordered parts arrive.
- Notify the body shop when all parts have arrived and when they will be delivered.
- Pull orders for body shop delivery, tagging parts with customer names and job numbers.
- Follow up on backordered parts.
- Verify will-call and back-order files weekly and return items to vendors or stock items that were not picked up or are no longer required.
- Replenish assigned inventory daily.
- Ensure internal parts requests are billed on service repair orders.
- Receive payment from retail customers or obtain credit authorization.
- Ensure customers sign charge sales and receive a copy of the invoice.
- Issue credit for returned parts after verifying the purchase and pricing against the original invoice or its number.
- Set up orders for daily shipment, delivery, or pick-up.
- Keep front and rear counter areas clean and uncluttered.
- Stay current on new products and product updates.
- Participate with the parts manager in maintaining a lost-sales tracking program.
- Maintain a professional appearance.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Employee assistance program
- 401(k)
- PTO accruing from the first day of employment
- Paid holidays
- Employee discounts
- Referral bonus program
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
