Parts Advisor
Fraza / Vitan Equipment•Rochester Hills, MI
About The Position
The Parts Advisor works closely with Field Service Technicians and Advisors to order parts and facilitate delivery to customers, while also assisting with general parts warehouse duties. The role supports internal and external customers by identifying and procuring correct parts, maintaining inventory, and helping complete work requests and orders.
Requirements
- High school diploma or GED, or relevant experience.
- Minimum of 1 year of experience.
- Passion for bringing strong customer focus to daily operations.
- Ability to navigate a variety of online parts catalog systems.
- High proficiency in learning online systems, including Microsoft Office (Word, PowerPoint, and Excel).
Responsibilities
- Assist external and internal customers in identifying and procuring the correct parts for work orders.
- Perform inventory control in the parts warehouse.
- Work with technicians to complete and close work requests and orders.
- Research and order requested parts using different websites and catalogs.
- Assist with receiving parts, stocking, and fulfilling orders.
- Assist with incoming calls and counter customers when needed.
- Remove and stock items off vehicles.
- Perform other related duties as assigned.
Benefits
- Paid time off (PTO).
- Health benefits.
- Dental benefits.
- 401(k) with matching.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
