Parts Advisor

Lithia & Driveway•Wexford, PA

36d

About The Position

Baierl Chevrolet of Wexford is hiring a Parts Advisor to assist customers and the service team with automotive parts needs. The role involves communicating with customers and vendors, answering questions, checking availability, taking orders, coordinating parts for vehicle repairs, and maintaining accurate records and inventory. The Parts Advisor also receives and stores parts, processes invoices and payments, and handles returns, warranties, and core returns. The ideal candidate has knowledge of automotive parts, strong attention to detail, a sense of urgency, excellent communication skills, and the ability to perform calculations related to inventory, payments, and invoices. A valid driver's license in the candidate’s state of residence and an acceptable driving record are required. High school graduation or equivalent and being at least 18 years old are required. The employer offers competitive pay and a benefits package that includes medical, dental, and vision plans; paid holidays and PTO; short- and long-term disability; paid life insurance; a 401(k) retirement plan; an employee stock purchase plan; learning resources; vehicle purchase discounts; and wellness programs.

Requirements

Strong attention to detail.
Sense of urgency.
Excellent communication skills.
Mathematical ability to calculate inventory, payments, and invoices.
Knowledge of automotive parts.
Valid driver's license in the state of residence and an acceptable driving record.
High school graduate or equivalent.
At least 18 years old.

Responsibilities

Answer the telephone and greet customers in a friendly, professional manner.
Communicate with customers and vendors by phone, in person, and email.
Answer customer questions, check parts availability, and take parts orders promptly and professionally.
Maintain a clean, professional counter, work area, and stockroom.
Coordinate parts for vehicle repair and service with the Service Team.
Order parts from suppliers based on service department and customer requests.
Create accurate invoices.
Receive, unpack, and store parts in appropriate storage areas.
Check received goods’ quantity and condition against invoices and purchase orders, and verify unit costs and total billing against records.
Specify parts accurately.
Take inventory, maintain records of goods received, and keep perpetual inventory controls.
Receive payments or obtain credit authorization.
Process core returns, parts warranties, and parts returns as necessary.