Parts Advisor

Lithia & Driveway•Bryan, TX

39d•Onsite

About The Position

Bryan Chrysler Dodge Jeep Ram is hiring a Parts Advisor to support its service and parts operations. The role works directly with customers, technicians, and vendors to identify, source, and deliver parts while maintaining accurate inventory and providing customer service. The Parts Advisor reports directly to the Parts Manager and works onsite. The schedule is Monday through Friday with rotating Saturdays. Compensation consists of base pay plus performance incentives.

Requirements

Six months to one year of automotive parts experience.
Experience working with OEM or aftermarket parts catalogs and lookup systems.
Understanding of automotive components and vehicle systems.
Strong attention to detail and organizational skills.
Ability to prioritize multiple tasks in a fast-paced dealership environment.
Customer-focused approach and strong communication skills.
Valid driver's license and acceptable driving record.
High school graduate or equivalent.
At least 18 years of age.

Nice To Haves

Ongoing manufacturer training and development opportunities are offered.

Responsibilities

Assist customers and technicians with parts identification, pricing, availability, and ordering.
Use OEM catalogs and dealership systems to source Chrysler, Dodge, Jeep, and Ram parts accurately.
Coordinate with the service department to ensure parts are available for scheduled and active repairs.
Process special orders, warranties, returns, exchanges, and core returns.
Receive, stock, organize, and maintain parts inventory.
Support inventory control processes, cycle counts, and bin maintenance.
Provide professional customer service in person, by phone, and through electronic communication.