Parts Advisor

Lithia & Driveway•Los Angeles, CA

5d•$44,331 - $90,955•Onsite

About The Position

Nissan of Downtown LA is seeking a Parts Advisor to join their team. This role involves interacting with customers and the service team to ensure accurate and timely fulfillment of parts orders. The Parts Advisor will be responsible for managing inventory, processing orders and payments, and maintaining a professional appearance of the parts department.

Requirements

Strong attention to detail
Sense of urgency
Excellent communication
Mathematics – calculations of inventory, payments and invoices.
Knowledge of automotive parts
Acceptable driving record and a valid driver's license in your state of residence

Responsibilities

Answer telephone and greet customers in a friendly and professional manner.
Communicate effectively with customers and vendors via phone, in-person or email.
Assist customers by answering questions, checking stock availability, and taking parts orders.
Maintain clean and professional appearance of counter, work area and stockroom.
Interact with Service Team to coordinate parts for vehicle repair and service.
Order parts from suppliers based on service department and customer requests.
Create accurate invoices in ADP.
Receive, unpack and store parts in appropriate storage areas.
Check quantity and condition of goods received against invoices and purchase orders.
Check number and unit cost as well as total billing for charges against proper records.
Specifies parts accurately.
Takes inventory, maintains records of goods received and keeps perpetual inventory controls.
Receive payment or obtain credit authorization.
Process core returns, parts warranties and parts returns as necessary.