PARTS ADVISOR

Stampede Leasing Ltd • Calgary, AB

24d • Onsite

About The Position

As a key member of the Stampede Toyota team and reporting to the Parts Manager, the Parts Advisor will work with the parts department, representing a world-class leader in the automotive industry. Stampede Toyota is seeking our next great team member to join our team as a full-time Parts Advisor at our location in Calgary. The Parts Advisor efficiently provides parts solutions for front and back counter sales, supplying the required parts and accessories to retail and wholesale customers, receiving and storing parts, and tending to the guest with the highest level of hospitality. You should be highly organized with customer service and prioritization skills to meet the needs of guests and technician demands while maintaining an efficient and productive workflow.

Requirements

• 3-5 years of Toyota Parts experience would be an asset.
• 2 years of dealership parts counter experience is an asset
• PBS, Infostream and Shortel experience preferred
• Experience accepting payments and completing work orders
• Strong organizational skills and the ability to effectively multitask
• Excellent customer service skills

Responsibilities

• Assists all customers (retail, wholesale, internal and shop) in selecting required parts in a friendly, professional and efficient manner.
• Answers phone calls, providing price quotes and other information.
• Reviews shop estimates to ensure the ordered parts are correct and all pricing aligns with the estimate.
• Pulls and fills orders from stock.
• Maintains inventory as required.
• Notifies the service advisor and the customer when unique ordered parts have been received.
• Notifies the shop when all parts have arrived and when they will be delivered.
• Pulls orders for the shop, ensuring all parts are tagged with a job number.
• Follows up on back-ordered parts.
• Makes sure all internal requests for parts are billed on service repair orders.
• Keeps orderly records of all repair orders, invoices, insurance estimates and special-order parts.
• Keeps front and rear counter areas clean and uncluttered.
• Participates in all training programs that are made available.
• Keeps current on new products and product updates.
• Maintains professional appearance.
• Other tasks as assigned.

Benefits

• Comprehensive benefits package, including health insurance and retirement savings options.
• Continuous training and professional development opportunities to enhance your skills and knowledge.
• Supportive team environment with growth opportunities and recognition for your achievements.
• Exciting company perks, such as employee discounts and incentives, to reward your hard work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed