Partnerships and Recruitment Manager

THREAD INC•Baltimore, MD
•$56,300 - $84,000•Onsite

About The Position

The Partnerships & Recruitment Manager is the site-based leader responsible for executing Thread's volunteer recruitment program within an assigned site. Reporting to the Director of Partnerships & Recruitment, the role develops and implements recruitment strategies that cultivate authentic relationships, inspire community involvement, and build a sustainable pipeline of volunteers prepared to support Thread's mission. Through community organizing, relationship-building, storytelling, and volunteer engagement, the manager identifies, recruits, and guides prospective volunteers from initial awareness through onboarding and placement. The manager owns the volunteer recruitment pipeline through placement, then coordinates a handoff to the Community Engagement Specialist for Year 1 transitions and to the site's Community Manager for onboarding and day-to-day engagement. The role stays closely coordinated with the Director of Communities' team so recruitment and site-level engagement contribute together to volunteer capacity-building. It also works across organizational teams to align recruitment with programming needs, partnerships, communications, data, safety screening, and practice standards. The role uses community networks, organizational partnerships, recruitment campaigns, CRM platforms, and other technology to strengthen recruitment outcomes while preserving authentic, relationship-centered engagement. It represents Thread's mission and values, maintains recruitment records and pipeline metrics, evaluates strategies, and contributes to continuous improvement and organization-wide initiatives.

Requirements

  • At least three years of progressively responsible experience in volunteer recruitment, community organizing, relationship management, sales, nonprofit engagement, outreach, or a related field.
  • Demonstrated success building authentic relationships and mobilizing individuals toward meaningful community involvement.
  • Experience facilitating presentations, conducting outreach, and engaging diverse audiences through persuasive communication and storytelling.
  • Strong project management, organizational, and prioritization skills, including the ability to manage multiple recruitment initiatives simultaneously.
  • Experience using CRM platforms, Microsoft 365, Google Workspace, and organizational technology to manage recruitment activities and performance.
  • Excellent written, verbal, presentation, and interpersonal communication skills.
  • Demonstrated commitment to equity, belonging, relationship-centered leadership, and continuous learning.
  • Reliable transportation and ability to work evenings and weekends as needed.
  • Ability to clearly communicate and consistently model Thread's core values and core competencies.

Nice To Haves

  • Five or more years of experience in volunteer recruitment, community organizing, relationship management, sales, nonprofit engagement, or outreach.
  • Familiarity with Baltimore-area community organizations, employers, universities, and faith communities.

Responsibilities

  • Execute site-based volunteer recruitment strategies that support organizational goals and strengthen the long-term volunteer pipeline.
  • Build relationships with individuals, community organizations, employers, universities, faith communities, and civic groups as recruitment channels.
  • Represent Thread at community events, presentations, volunteer fairs, and recruitment activities.
  • Identify emerging recruitment opportunities and recommend ways to strengthen volunteer engagement across the region.
  • Serve as an ambassador for Thread's mission, values, and relationship-centered philosophy.
  • Guide prospective volunteers from initial interest through onboarding, placement, and early engagement.
  • Conduct recruitment conversations, informational sessions, orientations, and other volunteer preparation activities.
  • Develop relationships that encourage long-term volunteer commitment, using storytelling and relationship-centered communication.
  • Ensure prospective volunteers experience a welcoming, coordinated, high-quality recruitment process.
  • Develop and maintain site-based relationships with organizations that strengthen recruitment and expand awareness of Thread.
  • Recruit, coach, and support Resource Team Volunteers who assist with outreach and recruitment.
  • Coordinate recruitment activities with organizational partners and identify ways to expand Thread's volunteer network.
  • Strengthen collaboration among community organizations, volunteers, and Thread staff to improve recruitment outcomes.
  • Coordinate with Community Managers and the Community Engagement Specialist on placement needs, warm handoffs at onboarding, and community priorities.
  • Work with the Program Manager so recruitment reflects the skills, availability, and commitment levels needed for programming.
  • Collaborate with the Manager of Partnerships & Resources to leverage organizational partnerships for recruitment while retaining ownership of volunteer recruitment activities.
  • Work with the Communications Manager on recruitment campaigns, storytelling, and volunteer marketing.
  • Partner with the Data & Reporting Manager on pipeline metrics, conversion reporting, and volunteer lifecycle data.
  • Coordinate with the HR Specialist on background checks and safety screening so volunteers are screened before working with young people.
  • Align recruitment practice with the Practice Improvement Manager and the Practice, Learning & Quality team, including participation in coaching and quality-reflection cycles.
  • Contribute to organization-wide initiatives supporting volunteer capacity-building, engagement, and organizational growth.
  • Use CRM platforms and organizational systems to monitor recruitment activity, volunteer engagement, conversion rates, and regional performance.
  • Maintain accurate documentation of recruitment efforts, community relationships, volunteer activity, and outreach initiatives.
  • Analyze recruitment trends, community engagement data, and volunteer feedback to improve strategies.
  • Develop regional recruitment plans aligned with annual organizational priorities and performance goals.
  • Keep recruitment activities organized, compliant, and aligned with organizational standards.
  • Evaluate recruitment and community engagement practices and identify opportunities to improve effectiveness.
  • Use technology and emerging tools, including CRM platforms, AI-assisted outreach, workflow automation, scheduling tools, and volunteer engagement systems, to improve efficiency while maintaining appropriate human judgment and authentic engagement.
  • Monitor trends in volunteerism, community organizing, nonprofit recruitment, and civic engagement.
  • Foster learning, collaboration, innovation, and continuous improvement.
  • Model Thread's core competencies, connect outcomes to organizational imperatives, and share personal and professional growth with young people, volunteers, collaborators, and staff.
  • Complete other duties and strategic initiatives as assigned.
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