Partner Technology Architect

ServiceNow•Vienna, VA
•$198,900 - $328,200

About The Position

The Partner Technology Architect provides senior technical strategy expertise within ServiceNow’s Risk and Security practice. Working alongside partner-aligned Partner Technology Architects and Partner Solution Engineers, the role accelerates partner activation, solution co-creation, and commercial success. The architect is pooled and engaged on demand for proactive work such as partner enablement, practice launches, and joint business planning, as well as reactive requests requiring practice expertise or deal-time support. Engagements are predominantly out-quarter, with selected in-quarter opportunity support. The role operates worldwide within the GEO across Global, Regional Managed, Commercial, and Development partners. It creates reusable practice assets and reference architectures, supports partner technical capability development, leads workshops and proofs of concept, and contributes to partner pipeline growth and thought leadership. The role may support Commercial partner development requests from the SC Field and requires travel as needed. The listed base pay for positions in this location is $198,900–$328,200, plus equity where applicable, variable or incentive compensation, and benefits. Compensation varies by qualifications, skill level, competencies, and work location. Benefits include health plans, flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, a flexible time away plan, and family leave programs.

Requirements

  • Domain expertise in Risk (IRM) or Security; Armis and Veza experience is preferential.
  • Security or Risk implementation experience.
  • CSA certificate.
  • At least 5 years of channel or partnerships sales experience.
  • At least 5 years of presales solution consulting or sales engineering experience in a security or risk environment.
  • At least 5 years of ServiceNow platform or technical expertise with cloud software solutions.
  • Experience collaborating with product management, product marketing, partners, and professional services.
  • Territory management skills, including pipeline building and working with a Sales counterpart to guide execution.
  • Willingness to travel as required.

Nice To Haves

  • Experience with the ServiceNow platform and AI capabilities, including Now Assist and AI Agents.
  • Background in management consulting, strategy advisory, or partner business development.
  • ServiceNow certifications such as CSA, CIS, or architectural certifications.
  • Experience across multiple partner routes to market, including C&I, MSP, Reseller, Hyperscaler, and Build.
  • Familiarity with competitive platforms and ability to articulate ServiceNow differentiation.

Responsibilities

  • Co-create practice-native reference architectures, reusable patterns, and integration libraries that partners can extend and commercialize, guiding solutions from concept through validation and scalable commercialization.
  • Build reusable practice co-innovation assets, including solution templates, industry accelerators, demo environments, and blueprints.
  • Provide senior technical expertise within the practice, including new patterns and complex multi-product scenarios.
  • Drive collaborative partner adoption of AI-enhanced practice capabilities.
  • Lead practice technical workshops with partners and engage directly with practice buyers, including CISOs and other executives.
  • Execute strategic proofs of concept that demonstrate practice business value.
  • Mentor partner architects and presales teams on solution positioning, competitive differentiation, and industry patterns.
  • Design and deliver practice architecture training, workshops, and executive briefings; assess partner technical capabilities and develop capability-maturation plans and certification pathways.
  • Represent ServiceNow practice innovation at industry events and forums, and contribute to thought leadership content.
  • Collaborate with partner-aligned Partner Technology Architects on practice-specific joint business planning.
  • Maintain expert knowledge of the practice competitive landscape and translate market intelligence into partner-relevant insights.
  • Support SC Field on Commercial partner development requests.

Benefits

  • Health plans
  • Flexible spending accounts
  • 401(k) plan with company match
  • Employee Stock Purchase Plan (ESPP)
  • Matching donations
  • Flexible time away plan
  • Family leave programs
  • Equity, when applicable
  • Variable/incentive compensation
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