Partner Technical Sales Consultant

BioCatch•New York, NY

6d•Remote

About The Position

BioCatch is hiring a U.S.-based Pre-Sales Consultant to support its Partner division and growing Sales organization. The role is suited to someone early in their career who has experience in a financial institution, fintech, or SaaS company and is ready to lead discovery calls and product demonstrations while developing into a broader pre-sales technical role. The consultant will work with Sales, Professional Services, Product Management, and Engineering, with senior Pre-Sales Consultants available to provide guidance on complex or strategic opportunities. The position is location-flexible within the United States, with fully remote and shared-space work options. Travel is required approximately 10% of the time within North America.

Requirements

Fluent English.
At least 3 years of experience at a financial institution, fintech, or SaaS company; internships, rotational programs, analyst roles, and similar customer-facing experience are considered.
Some direct customer-facing experience, such as presales, client service, relationship management, or support.
Exposure to coding or technical projects through coursework, a bootcamp, personal projects, or on-the-job experience; comfort with technical information and willingness to learn more.
Comfort running discovery conversations and delivering demos, or clear aptitude and eagerness to develop these skills quickly.
Strong oral and written communication skills, including the ability to explain technical concepts to technical and non-technical audiences.
Good listening, analytical, and problem-solving skills, including the ability to ask probing questions to uncover customer needs.
Ownership mindset and comfort driving assigned opportunities forward, with senior support available when needed.
Willingness to learn and apply sales methodologies such as MEDDPICC.
Foundational understanding of fraud prevention, AML, or the financial crime landscape gained through prior work experience.
Technical awareness for sales conversations, including familiarity with at least some of cloud computing (Azure or AWS), data types (CSV, XML, JSON), APIs, and databases.
Willingness to travel approximately 10% of the time within North America.

Nice To Haves

General understanding of security frameworks.
Prior experience inside a financial institution or SaaS company.

Responsibilities

Support sales opportunities with partner prospects and customers by delivering demos and addressing product and technical questions and requirements.
Build relationships with partner teams and establish credibility as a knowledgeable resource on fraud and financial crime risk solutions.
Lead discovery calls with new partners and document partner needs, timelines, and dependencies alongside the Sales Executive.
Support solution documentation with the solution architect and escalate complex design questions to senior team members as needed.
Help partners and end customers understand how BioCatch fits into their decision-making process.
Scope technical solutions and draft project plans and timelines for new partners, with senior support where required.
Coordinate with Professional Services, Delivery, and Engineering to validate the technical and commercial feasibility of proposed solutions.
Help secure technical commitments and keep opportunities on track toward a technical win.
Support Proof of Concept execution for new partners when required, tracking progress against defined success criteria.
Contribute to business case materials.
Own sections of RFI/RFP responses, with review and support from senior colleagues.
Support responses to customer InfoSec security questionnaires in collaboration with the BioCatch technical team.
Help deliver training and upskilling sessions for partner resources as needed.
Stay current on emerging fraud and financial crime MOs, industry trends, and regulations.
Contribute to competitor intelligence gathering.