Partner Program Operations Manager

Asana•San Francisco, CA

1d•$150,000 - $165,000•Hybrid

About The Position

Asana’s Channel and Ecosystems team accelerates the company’s growth and market reach through partnerships and a thriving partner network. The Partner Program Operations Manager owns the systems, workflows, and operational execution behind the partner journey, from application through onboarding. The role localizes and scales the Global Partner Program, working with cross-functional partners across global offices to turn best practices into program improvements. The role is based in Asana’s San Francisco, New York, or Chicago office and follows an office-centric hybrid schedule. Standard in-office days are Monday, Tuesday, and Thursday. Most employees may work from home on Wednesdays; Friday arrangements depend on the work and partner teams. The position administers partner tools, builds and improves partner workflows, manages deal registration and incentives, adapts the global program to regional needs, and coordinates operational work across teams. It also develops partner resources and performance dashboards to support partner productivity and inform decisions.

Requirements

3–6 years of partner operations or partner program management experience, preferably in a fast-paced SaaS environment.
Ability to own complex cross-functional initiatives from strategy through execution.
Strong written and verbal communication skills, including experience creating clear operational documentation and partner resources.
Data-literate approach and experience turning metrics into actionable operational insights.
Experience administering partner tooling, including Salesforce (SFDC), PRM platforms, and BI tools such as Tableau.
Ability to build relationships, influence stakeholders, and work effectively across distributed global teams.
Curiosity about AI tools and emerging technologies, and willingness to learn and use them to improve productivity, collaboration, or decision-making.

Responsibilities

Administer the Partner Relationship Management (PRM) platform and Salesforce tooling, including data integrity, user access, and platform enhancements.
Build and scale end-to-end workflows for partner onboarding, applications, technical enablement, and certification.
Manage deal registration operations, incentive structures, and co-sell protections to support timely partner rewards and compliance.
Adapt and continuously evolve the Global Partner Program for regional needs by translating field feedback into scalable program releases.
Lead cross-functional operational rhythms with Sales, Marketing, Legal, and Product to align partner initiatives with company objectives.
Develop partner playbooks, incentive guides, and communication frameworks.
Define and maintain performance dashboards to evaluate partner ROI, analyze bottlenecks, and inform strategic decisions.