Partner Program Operations Manager
About The Position
The Partner Program Operations Manager will own the systems, workflows, and operational execution behind Asana’s partner journey, from application through onboarding. The role supports localization and scaling of the Global Partner Program, working with cross-functional partners across global offices to turn best practices and field feedback into scalable program improvements. The position is based in the San Francisco, New York, or Chicago office with an office-centric hybrid schedule. Standard in-office days are Monday, Tuesday, and Thursday; work-from-home arrangements on Wednesday and Friday depend on the work and team requirements. The role administers partner platforms and Salesforce tooling, develops partner workflows, manages deal registration and incentives, and supports regional program adaptation. It also coordinates operational work across Sales, Marketing, Legal, and Product; develops partner documentation; and maintains dashboards to measure partner performance and inform decisions.
Requirements
- 3–6 years of partner operations or partner program management experience.
- Ability to own complex cross-functional initiatives from strategy through execution.
- Strong written and verbal communication skills, including experience creating operational documentation and partner resources.
- Data-literate mindset and experience translating metrics into actionable operational insights.
- Experience administering Salesforce (SFDC), PRM platforms, and business intelligence tools such as Tableau.
- Ability to build relationships, influence stakeholders, and work effectively across distributed global teams.
- Curiosity about AI tools and emerging technologies, and willingness to use them to improve productivity, collaboration, or decision-making.
Nice To Haves
- Experience in a fast-paced SaaS environment.
Responsibilities
- Administer the Partner Relationship Management (PRM) platform and Salesforce tooling, maintaining data integrity, user access, and platform enhancements.
- Build and scale end-to-end workflows for partner onboarding, applications, technical enablement, and certification.
- Manage deal registration operations, incentive structures, and co-sell protections to support timely partner rewards and compliance.
- Own regional adaptation and continuous improvement of the Global Partner Program, translating field feedback into scalable program releases.
- Lead cross-functional operating rhythms with Sales, Marketing, Legal, and Product to align partner initiatives with company objectives.
- Develop partner playbooks, incentive guides, and communication frameworks.
- Define and maintain performance dashboards to evaluate partner ROI, identify bottlenecks, and inform strategic decisions.
Benefits
- Mental health, wellness, and fitness benefits
- Career coaching and support
- Inclusive family building benefits
- Long-term savings or retirement plans
- In-office culinary options to accommodate dietary preferences
- Compensation may include equity and, for most sales roles, sales incentive pay
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
