Partner Enablement Specialist 3

Fin • San Francisco, CA

3d • $157,500 - $188,150 • Hybrid

About The Position

Fin, now part of Salesforce, is hiring a Partner Enablement Specialist to own end-to-end partner enablement for Fin deployments. The role ensures partners gain the knowledge, skills, and readiness to deliver customer value, from initial onboarding and certification through independent deployment and ongoing product updates. The position supports both Fin's partner network and Salesforce's partner community.

The specialist develops and runs structured onboarding, certification, bootcamps, readiness assessments, and continuing education. They create and maintain curricula and practical learning materials, track partner and individual consultant certification progress, and use delivery outcomes to identify skill gaps and improve enablement. The role works closely with Deployment Services, Product, R&D, and Education teams, and shares progress and skill gaps in partner Quarterly Business Reviews.

Fin operates a hybrid working policy, with employees expected to be in the office at least three days per week. The listed base salary range for candidates in the San Francisco Bay Area is $157,500–$188,150. Regular employees may also be eligible for a corporate bonus program or sales incentive and Restricted Stock Units. Proof of eligibility to work in the United States is required.

Requirements

• At least 4 years of work experience, including at least 2 years in implementation, partner enablement, or technical training roles.
• Experience designing training or certification programs, ideally for partners, consultants, or other technical audiences.
• Ability and confidence to facilitate workshops and multi-day bootcamps for technical audiences, both in person and virtually.
• Ability to translate complex product and deployment practices into clear courses, guides, and hands-on exercises.
• Judgment to assess whether learners can perform the work, not merely pass a quiz, and confidence providing direct feedback.
• Fluency with core SaaS and AI concepts, including APIs, integrations, LLM basics, and automation logic, sufficient to engage credibly with technical partner teams.
• Strong organization and attention to detail, with the ability to manage multiple partner cohorts and certification tracks at once.
• Genuine interest in the work and a positive attitude.
• Curiosity and a passion for learning, technology, and problem solving.
• Adaptability and willingness to experiment with processes and solutions as conditions change.
• Demonstrate Fin's values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic.
• Proof of eligibility to work in the United States.

Nice To Haves

• Experience running a partner enablement or certification program at a SaaS company or systems integrator.
• Experience with learning management systems and course authoring tools.
• Experience with the Salesforce partner ecosystem.
• Experience training on SaaS products or specifically on Fin.
• Experience with AI agents and/or large language models.
• Hands-on experience delivering SaaS implementations as a consultant or implementation manager.
• Examples of self-started projects with measurable success.
• Experience with RESTful API integrations.

Responsibilities

• Own end-to-end partner enablement, including partner certification and keeping partners current as Fin evolves.
• Onboard new partners with structured plans covering Fin's product, deployment methodology, and delivery standards, from agreement through first deployment.
• Run partner certification, including bootcamps, assessments, and scenario-based testing, certifying individual named consultants as well as partner firms.
• Deliver Fin Deployment Partner Bootcamps in person and virtually, including joint bootcamps with Salesforce's partner community.
• Build and maintain enablement curricula, online courses, playbooks, hands-on labs, and demo environments; update materials as features ship.
• Assess partner readiness before assigning customer work, including readiness assessments and shadowing and reverse-shadowing on live deployments; verify certified personnel and capacity.
• Track partner progress from enabled to certified and maintain accurate partner and consultant certification records.
• Keep partners current through recertification, release briefings, and regular partner office hours.
• Use delivery data, including Partner CSAT, Fin outcomes, escalations, and QA findings, to identify skill gaps and develop targeted enablement.
• Own enablement KPIs, including time to certification, certification pass rate, time to first deployment, and post-certification delivery quality.
• Work with the Deployment Services team, including Partner Services Managers and AI Deployment Consultants, to improve enablement using lessons from the field.
• Collaborate with Product, R&D, and Education teams to access new features early and prepare partners ahead of launch.
• Cover enablement progress, certification status, and skill gaps in each partner's Quarterly Business Review.

Benefits

• Eligible regular employees may receive a corporate bonus program or sales incentive.
• Eligible regular employees may receive stock in the form of Restricted Stock Units (RSUs).
• Benefits and programs are designed to support health and wellbeing, family, time away from work, and financial future; offerings vary by location.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed