Partner Delivery Manager, Army Delivery Team

Onebrief•Morrisville, NC
•$150,000 - $180,000

About The Position

Onebrief is hiring a Partner Delivery Manager for its Army Delivery Team. The role helps Army headquarters and operational formations implement Onebrief in ways that fit how staffs coordinate, make decisions, and execute across echelons. It combines Army planning expertise, customer delivery, user coaching, and support for qualified growth opportunities. The manager owns onboarding for new Army commands, from the Growth handoff through a conditions-based transition to Mission Success. The role also supports existing customers through exercises, high-priority planning events, workflow improvements, training, and issue resolution. In partnership with Growth and Mission Success, the manager contributes to scoped demonstrations, pilots, and new or expansion opportunities, and turns validated customer insights into reusable Army workflows, demonstration assets, and delivery playbooks. This is an individual contributor role reporting to the Army Delivery Operations Manager. The role requires readiness to travel more than 50% of the time, within the continental United States and internationally, and flexibility to support customers and delivery teams beyond the primary customer base as priorities evolve.

Requirements

  • Experience supporting operational planning, coordination, or execution in an Army headquarters, operational formation, or comparable joint land environment.
  • Working knowledge of Army staff structures, planning processes, and coordination between headquarters and subordinate echelons.
  • Experience independently coordinating a complex onboarding, implementation, exercise, or operational event across multiple stakeholders.
  • Ability to build customer trust, teach new tools and workflows, and communicate clearly with operational and technical stakeholders.
  • Strong technical aptitude and ability to learn complex software, troubleshoot initial issues, and coordinate resolution.
  • Experience implementing software or leading change across classified and unclassified environments.
  • Current Secret clearance with eligibility for TS.
  • Ability to access DoD facilities.
  • Readiness to travel more than 50% of the time within the continental United States and internationally.

Nice To Haves

  • Experience with the Military Decision-Making Process, operational planning teams, or planning at division, corps, theater Army, or Army headquarters level.
  • Experience supporting Army command-post, warfighter, or other major operational exercises.
  • Experience with Army modeling and simulation, wargaming, or demonstrations tailored to corps or division use cases.
  • Experience with technical software integrations and translating complex customer feedback to product and engineering teams.

Responsibilities

  • Own new-command onboarding from Growth handoff through a conditions-based transition to Mission Success; define customer outcomes, coordinate delivery, and surface risks early.
  • Help Army planners translate staff processes into useful Onebrief workflows, and train and coach users across headquarters and echelons in person and remotely.
  • Support existing customers alongside Mission Success through exercises, planning events, workflow improvements, training, and coordinated issue resolution.
  • Partner with Growth and Mission Success on scoped demonstrations, pilots, and net-new and expansion opportunities; define the customer problem, required resources, success criteria, and next decision.
  • Build proficiency in Onebrief and Onebrief AI, and provide basic Atom Engine support in partnership with the Atom Engine Delivery Team.
  • Share customer needs, product feedback, and after-action lessons with appropriate teams; turn validated insights into reusable Army workflows, demonstration assets, and delivery playbooks.
  • Be ready to support other customers, delivery teams, and surge requirements as GDT priorities evolve.
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