Wrangler-PT Keyholder @Las Vegas South Premium Outlets

Kontoor Brands•Las Vegas, NV

5d•Onsite

About The Position

The Part Time Sales Lead is an entry-level leadership role that supports store sales performance, provides exceptional customer experiences, and carries out day-to-day store operations. The role supports the Store Manager by following customer engagement strategies and maintaining merchandising standards. The Sales Lead opens and closes the store and may act as Manager on Duty when other leadership team members are absent. The position focuses on customer service, sales, loyalty enrollment, visual merchandising, store operations, safety, and team support. The Sales Lead engages customers, learns their needs, recommends products, assists in fitting rooms, and contributes to personal and overall store sales goals. They also help maintain a clean, organized, and well-stocked sales floor; process transactions and freight; handle cash; and support loss prevention practices. The role includes assigning tasks as directed, communicating employee concerns to the Store Manager, helping onboard and train new team members, and addressing customer concerns professionally. The position requires clear, respectful communication; the ability to operate store technology; and the physical ability to stand, move throughout the store, handle merchandise, and perform tasks such as restocking and assembling displays. Kontoor Brands encourages applicants with different backgrounds, experiences, and perspectives to apply.

Requirements

Must be at least 18 years old.
Retail or customer-facing experience is preferred but not required.
Must be available for a minimum of 30 hours per week, including one weekend day and rotating holidays; additional availability is a plus.
Ability to communicate clearly and respectfully with customers and team members.
Ability to operate office equipment and technology, including cash registers, computers, phones, and scanners.
Ability to stand and move throughout the store during scheduled shifts.
Ability to walk and move to assist customers, retrieve merchandise, and recover the store.
Ability to maneuver and/or lift 25 pounds regularly and up to 50 pounds occasionally.
Ability to push and pull full racks of merchandise for restocking.
Ability to reach, stretch, bend, stoop, and crouch to retrieve items, restock, and maintain store cleanliness.
Ability to perform occasional manual labor to assemble displays and/or rearrange the store layout.
Vision sufficient to read labels, assist customers, and perform detail-oriented tasks.
Ability to use fine manipulation and grasp items to sort and organize clothing, including placing garments on hangers and folding and organizing items by color and size.

Nice To Haves

Retail or customer-facing experience.
Availability beyond the minimum 30 hours per week.

Responsibilities

Deliver customer service that meets company retail standards and supports a positive in-store experience.
Initiate conversations with customers, learn their interests, and recommend products suited to their needs and preferences.
Assist customers in fitting rooms and provide information and advice about product performance, features, and specifications.
Promote the rewards program, meet weekly loyalty sign-up goals, and contribute to personal sales targets and overall store performance.
Learn about new products and trends to better engage customers.
Maintain visual merchandising standards and keep the sales floor clean, organized, and well-stocked.
Assist with daily store operations, including opening and closing, freight processing, transaction processing, cash handling, and point-of-sale integrity.
Follow company and store policies, procedures, and operational guidelines, and communicate concerns to store leadership.
Assign tasks to team members as directed to support operational needs.
Respond quickly to customer or employee injuries and report them immediately to the Manager on Duty.
Participate in Loss Prevention Audits and follow loss prevention policies to minimize store shrink.
Act as Manager on Duty when other members of the leadership team are absent.
Communicate employee concerns directly to the Store Manager.
Assist with onboarding and training new team members in sales behaviors, customer service expectations, and store procedures.
Address customer concerns professionally and in accordance with company guidelines.
Arrive on time for scheduled shifts and work a flexible schedule to meet business needs.