Parking System Technician

DFW International Airport • Grapevine, TX

6d

About The Position

Under the supervision of the IT Parking Systems Manager, the Parking System Technician provides moderately complex preventive maintenance, testing, and repair of computer hardware used in the Airport’s parking revenue control system. The position installs, maintains, and supports related hardware and software, monitors system health, troubleshoots and repairs equipment, and helps keep parking operations functioning normally. The technician also analyzes repair needs, recommends cost-effective improvements, and escalates operational issues as appropriate.

The work takes place in both office and field environments and includes driving to locations on Airport property. The position requires flexible scheduling as needed and availability on call by pager or another department-defined method. It is designated safety sensitive and requires passing a pre-employment drug test, with random drug screening during employment.

Requirements

• Completion of high school curriculum or equivalent.
• Two years of experience as a field service technician, in the parking revenue control industry, or in a related field; equivalent combinations of education and experience may be substituted.
• Possession of a valid Class C driver's license.
• Knowledge of parking revenue control systems and operations.
• Knowledge of fiber optic network backbone topology and required system communications.
• Skill in installing, configuring, and repairing parking revenue control components.
• Ability to work flexible hours and adjust schedules as needed to meet job requirements.
• Ability to communicate clearly and effectively and maintain harmonious internal and external working relationships.
• Ability to be on call via pager or another department-defined method.
• Ability to pass a medical physical.
• Ability to pass a pre-employment drug test and submit to random drug screening during employment in this safety-sensitive position.

Nice To Haves

• Experience with the current Airport parking revenue control system.

Responsibilities

• Monitor the health of the parking revenue control system and take necessary steps to maintain normal operations.
• Maintain, test, and repair components of the parking revenue control system.
• Troubleshoot system equipment, including ticket issuing and exit devices, ticket transport mechanisms, induction loops, gates, and gate housing assemblies.
• Assist in resolving issues involving the Automated Vehicle Identification and Toll Tag system.
• Install and implement new parking revenue control components.
• Analyze situations, determine appropriate repairs using best judgment, and recommend cost-effective improvements for field operations.
• Escalate operational issues to appropriate levels when required.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED