Parking Services Representative

University of Dayton•Dayton, OH

About The Position

The Parking Services Representative greets and assists visitors, issues permits to the University community, enforces parking rules and regulations, issues parking citations, impounds vehicles, and assists motorists. The position requires working independently, addressing conflict and complaints, and performing duties outdoors in varying weather conditions. The work schedule is Monday through Thursday, 11:15 a.m. to 7:45 p.m., and Friday, 8:00 a.m. to 4:30 p.m. Applicants must be currently authorized to work in the United States on a full-time basis. The University does not provide work visa sponsorship for this position. Applicants should submit a cover letter addressing each minimum qualification and any applicable preferred qualifications they meet. The University describes its commitment to human dignity, diversity, fair outcomes, inclusion, and affirmative action for individuals with disabilities and protected veterans.

Requirements

High school diploma or equivalent.
One year of experience with customer service and/or public relations.
Experience working independently.
Experience effectively dealing with conflict and complaints.
Effective written communication skills.
Physical ability to perform job duties, including stooping, lifting, and walking or standing for hours in all kinds of weather.
Valid driver's license and ability to operate a vehicle in all weather conditions.
Currently authorized to work in the United States on a full-time basis.

Nice To Haves

Two or more years of demonstrated successful experience with customer service and public relations.
Prior experience in parking or traffic enforcement in a University setting.
Ability to make judgmental decisions based on the situation and applicable regulations.
Ability to communicate clearly and effectively using a two-way radio and face to face with customers.
Effective interpersonal communication skills.