Parking Facility Supervisor

PARK PLACE OPERATIONS INC•Houston, TX

2d•$43,000 - $47,000•Onsite

About The Position

Fast Park & Relax is hiring a Parking Supervisor for its facility near Houston George Bush Intercontinental Airport. The supervisor oversees evening parking operations, promotes safe and efficient traffic flow, and leads frontline team members in providing a positive customer experience. The role is hands-on and includes supporting guests and staff, maintaining facility standards, and responding to operational needs.

Requirements

High school diploma or equivalent.
At least 1 year of customer service experience, preferably in parking or hospitality.
Experience handling cash and credit card transactions.
Experience with basic computer operations, including data entry and report generation.
Excellent communication and interpersonal skills.
Strong problem-solving skills and the ability to handle complaints and difficult situations professionally.
Ability to work independently and as part of a team.
Ability to multitask and prioritize in a fast-paced environment.
Ability to follow established procedures, guidelines, and safety regulations.
Basic math skills and ability to maintain accurate records.
Ability to operate parking-related equipment, such as ticket dispensers and gates.
Ability to read and interpret maps and directions.
Ability to maintain a professional appearance and demeanor.
Ability to stand for extended periods and work outdoors in varying weather conditions.
Reliable attendance and schedule flexibility, including availability for weekends and holidays.
Valid driver's license and a clean or acceptable driving record; may be required depending on job duties.

Nice To Haves

Previous supervisory or leadership experience.
Valid driver's license and an acceptable driving record.

Responsibilities

Supervise and support daily parking operations to maintain a safe, organized, and efficient environment.
Lead, coach, and motivate parking attendants and frontline team members.
Assist guests, answer questions, and resolve concerns professionally.
Monitor facility operations, traffic flow, and parking capacity.
Enforce company policies and parking regulations while maintaining a positive customer experience.
Assist with shuttle operations and coordinate transportation services as needed.
Handle cash and electronic transactions accurately and follow accountability procedures.
Complete operational reports, incident documentation, and other administrative tasks.
Conduct facility inspections and promptly report maintenance, safety, or security concerns.
Promote and follow company safety policies and procedures.
Serve as the on-duty leader and respond to guest, employee, and operational needs.