Parking Facility Manager

Legacy Parking Company•Atlanta, GA

10d

About The Position

Legacy Parking is seeking a hands-on, highly motivated Location / Facility Manager to own day-to-day operations at a location account in Atlanta. Accounts may include office complexes, mixed-use properties, and municipal portfolios. The manager serves as Legacy Parking’s representative to property management, tenants, security, and visitors, ensuring the operation runs effectively, financial results are sound, and issues are addressed proactively. The role is intended for an experienced parking operator who understands facility operations, PARCS equipment, and P&L management. The manager oversees location operations, equipment and facility conditions, financial performance, client relationships, and team leadership. They work with the General Manager on budgets, forecasts, and status reports, and coordinate with vendors, HR, clients, and property stakeholders. The position includes standing, walking, sitting, operating tools and controls, reaching, talking, and hearing; occasional lifting or moving of up to 25 pounds; and work partly outdoors in varying weather and minimal-to-moderate noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

At least 2 years of management experience in parking operations.
Hands-on experience with PARCS systems, including equipment troubleshooting, reporting, and vendor coordination.
Proven experience managing staff, scheduling, budgets, and P&L accountability.
Working knowledge of cash-handling controls, revenue reconciliation, and audit procedures.
Strong written and verbal communication skills.
Proficiency in Microsoft Office and comfort learning new technology platforms quickly.
Ability to perform the stated physical demands, including occasional lifting or moving of up to 25 pounds.

Nice To Haves

Bachelor’s degree.
Experience with parking reservation, permit, or mobile payment platforms.
Experience with LPR technology.
Multi-site or large-garage management experience.
Experience managing client relationships with property managers or ownership groups.

Responsibilities

Own daily operations across assigned locations, meeting Legacy standards and client contract requirements.
Manage, troubleshoot, and optimize PARCS equipment and software; coordinate vendor service, upgrades, and integrations.
Keep facilities clean, safe, and well maintained, and recommend customer-experience improvements.
Grow revenue and control expenses through operating decisions.
Monitor market rates and competitor pricing, and recommend rate strategies.
Prepare and review daily, weekly, monthly, and annual financial and operational reports.
Partner with the General Manager on budgets, forecasts, and status reports.
Enforce cash-control and revenue-audit procedures, reconcile daily deposits, and guard against revenue leakage or theft.
Serve as the primary contact for property managers, clients, and customers; resolve issues promptly and professionally and anticipate emerging concerns.
Build relationships that retain and grow accounts.
Recruit, train, and lead a team that includes Assistant Managers and Team Leaders.
Identify high-potential employees and develop them for future opportunities.
Manage scheduling, payroll, and timekeeping accuracy, working with HR on wage-and-hour compliance.
Handle employee relations fairly and consistently.
Lead special projects and initiatives as assigned.